COVID 19 Update – 7/22/20

Topics: Posts

WELCOME BACK!

Welcome back to all of our clients who have gotten a chance to return and see our team – we are so excited to have you back!  For those of you that are still hesitant to come back, we understand and we will see you when you are ready!

CAN’T FIND YOUR FAVORITE SPECIALISTS?

Due to limited capacity, we’ve had to move around our specialists to a few other locations.

·       You can now find Jamuna at our Brooklyn location.

·       Manju, Sima, Sangita, Jassi and Parul are now at our Columbus Circle location.

·       Nisha can now be found at our SoHo location.

MORE PHONE COVERAGE

We heard you and have added more team members to answer the phones.  There was a surge of clients all waiting to come in after 4 months and we just couldn’t keep up with the rush that first week, so we apologize if you called and called and couldn’t get through.  Call Center is back up and running now, but as always, you can save time by scheduling online or via the Shobha App (on iPhone or Android).

CONTACTLESS PAYMENT & EASY SCHEDULING

Please download the new Shobha App (on iPhone or Android) and add a credit card to your account so your checkout will be as quick and easy as possible.  We are also encouraging tips on credit card so that money handling is minimized.  If you have a package, but would like to tip your Specialist, we do need a card on file to be able to do so.

CANCELLATION POLICY – BOO SHOBHA!

We’ve had so many conversations about whether to have a cancellation policy or not and, after all the back and forth, we’ve decided to institute one.  We’ve been having a lot of last-minute cancellations and clients taking up multiple spots on our schedule, which is leaving other clients out in the cold, unable to get an appointment.  We know things can come up, but we ask that you please give us 24 hours’ notice if you need to cancel.  This is for the sake of other clients and also for our team members, who now are working with limited capacity and increased service and turnover times.  Our team and the other clients thank you!  For more details, click here.

BOTOX AND FILLER SERVICES NOW AVAILABLE IN DMV!

We’ve teamed up with some of the best to bring in these services that you’ve been asking for!

Rockville Pike – Dr. Ravi Dahiya will be on-site to provide Filler services at our Rockville Pike location on August 8th.  He is a Harvard educated, board-certified facial plastic surgeon that has been practicing exactly this and so much more for the last 2 decades.

Dupont Circle – Dr. Paul G. Ruff IV is ready to provide both Botox and Filler services at our Dupont Circle location on July 28th and July 30th.  He is a double board-certified plastic surgeon with over twenty years of experience.

The foundation of their inspiring results starts with a thorough evaluation of your face, facial dynamics and goals.  Come see what is possible!

Click here to schedule at either location.

WHAT ABOUT BOTOX & FILLERS AT THE NYC LOCATIONS?

We want to hear from you!  If you’re interested in these services, shoot us an email at thoughts@myshobha.com and we’ll be sure to let you know when they’re available.

OUR BLOG HAS SO MANY GOODIES!

We love to tell you the reason behind why we do anything, so for more information about what inspired us to start these services or to find out more about our physicians’ backgrounds or pricing, please check out our blog.

AND LASTLY…
Here’s a link to our previous emails if you have questions about our safety protocols (we even have a video!), missing laser sessions, doing your own sugaring at home, and more!

We can’t wait to see all of you!!!

Take care,

Shobha

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