- Shobha will gladly accept returns on most merchandise within 30 days of the purchase date. Studies have shown that allergic reactions usually occur while using the first 5% of the product. Please note that we do not offer exchanges for returned product at this time.
- To ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product. We regret that we do not refund original or return shipping costs with the return.
How to return by mail:
- If applicable, prepare unused item(s) in original condition to ship.
- Fill out the return form included in your order, making certain to indicate the reason for your return. Please include your order number.
- Enclose this completed return form along with the product(s) you wish to return.
- The total of your return will be credited to the card used for the initial purchase (excluding shipping & handling).
Ship returns to:
438 N. Frederick Ave Ste 205
Gaithersburg, MD 20877
- Please note your return shipping for future tracking.
- It is a legal requirement in the United States that items containing alcohol, fragrances, & aerosols cannot be shipped by air.
- It may take up to 30 business days to process a return & credit your account. We will notify you via email once your return has been processed. Please note that your financial institution will likely take approximately seven business days to reflect this transaction.
- If you have any questions about your return, please contact customer service at 877-831-2947 (toll-free).
- Please note that we do not offer exchanges for returned products at this time.
Returning an order to a Shobha Location:
- visit any Shobha Location & return your purchase within 30 days of receipt.
- please ensure that you bring the enclosed packing slip & return form along with the item(s) that you wish to return. a Shobha Team Member will process your return at any Shobha Location.
Returning a gift:
- If you are returning a gift, please contact customer service at 877-831-2947 (toll-free).