WHEN ONE DOOR CLOSES, ANOTHER ONE OPENS

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OUR SUGARING KIT IS GOING NATIONAL ON QVC!!
We will be launching a new size of our Sugaring Kit on QVC on August 4th at 10pm EST!!  Please tune in to support us and if you need a new sugaring kit, it will be a great deal for double the size.  Hear me talk about our story and how we started and have become the brand you know so well.

LET US TEACH YOU HOW TO DO YOUR HAIR REMOVAL AT HOME!
Call our help line, email us at thoughts@myshobha.com or book an online consultation if you want help with your sugaring kit, doing your brows or have any questions about doing hair removal at home.  Maybe you can’t make it in to one of our salons or maybe you don’t want to come in right now; either way, we can help you maintain your hair removal at home!  You will get loads of information and how tos… and the best part – the consultation is FREE!!  Click here to book an online consultation – I’ll be doing a few myself, so you may even talk to me.

WE HEARD YOU LOUD AND CLEAR – NO MORE CREDIT CARDS REQUIRED FOR APPOINTMENTS BOOKED ONLINE!
In the hopes of making contactless payment easier when people came in to the salon, we were requiring credit cards when making an appointment online.  We heard all of you loud and clear – you did not like that requirement!  We removed it and, starting today, you can make appointments without a credit card.

OUR CANCELLATION POLICY HAS BEEN CANCELLED!
After so much back and forth and going to all the effort of adding the cancellation policy, we have decided to remove it.  The conversation has always been focused on protecting our clients and our team because it is frustrating for both our team and the clients trying to get in for appointments when there’s a full schedule one minute and then a bunch of last minute cancellations turn it into an almost empty schedule at the end.  But, we also know that it feels like a punishment, which is what most of you have expressed to us.  So we are officially removing it, but we are asking for your help! Please give us 24 hours’ notice if you want to cancel an appointment so we will have time to re-schedule someone else. That way our team members are happy and so are our other clients who can come in and get their service done.

AND LASTLY…
Here’s a link to our previous emails if you have questions about our safety protocols (we even have a video!), missing laser sessions, doing your own sugaring at home, and more!

​​​​​​​Stay safe and let’s all wear a mask!

Take care,
Shobha

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